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Delivery and Refund Policy

Delivery

We currently offer a fully trackable standard Courier service. You should expect your item between 3-5 working days after dispatch.

For more urgent deliveries we have our 48 hour delivery service. We will advise of all dispatches by email. We deliver anywhere in the UK however please contact us if you live in the Highlands or Northern Ireland. We do not want you to pay any extra for your postage but this is a service that sometimes costs a little more. For all shipments to Europe and the rest of the World please contact Nicola for a shipping rate on info@wildfigfood.com

Returns:

If any product reaches you in less than perfect condition, please notify us within 5 working days. You can call us on 07551203166 or email info@wildfigfood.com Please ensure you obtain proof of posting/courier details and that all items are returned unused and in their original packaging. We do not accept liability for returned packages damaged during transit back to us. It is your responsibility to wrap products adequately to prevent damage. Once we have received the products back from you, we will gladly replace your purchase (subject to availability) or refund your purchase. Please allow up to 7 days for a refund to appear on your account.

All returns to be sent to the following address, pending confirmation.

Wild Fig Catering Ltd
31 Carron Place (AKP Building)
Kelvin Industrial Estate
East Kilbride
G75 0YL